At Born For Vision, we deeply value the generosity and trust of our donors who support our mission to create a positive social impact. This Donation Refund and Cancellation Policy explains the conditions under which donations may be refunded or cancelled.

1. General Donation Policy

All donations made to Born For Vision are voluntary and are used strictly for charitable and social welfare purposes. Once a donation has been successfully processed, it is generally considered final and non-refundable.

2. Refund Requests

Refunds may be considered only in exceptional circumstances such as:

• Duplicate donation transactions.
• Donation made due to a technical error or payment gateway issue.
• Incorrect donation amount entered unintentionally by the donor.

Refund requests must be submitted within 7 days of the donation date.

3. Refund Request Process

To request a refund, please send an email with the following details:

• Full Name of the Donor
• Donation Amount
• Date of Donation
• Transaction ID / Payment Reference Number
• Reason for refund request

4. Processing of Refunds

If the refund request is approved, the amount will be refunded through the original payment method used for the donation. Refund processing may take 7–15 business days depending on the payment gateway or bank processing time.

5. Cancellation of Recurring Donations

If a donor has subscribed to recurring donations, they may cancel the recurring payment anytime by contacting us before the next billing cycle.

6. Contact Information

7. Policy Updates

Born For Vision reserves the right to update or modify this Donation Refund and Cancellation Policy at any time. Any changes will be posted on this page.